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Terms & Conditions

Welcome to KANAIYA.CO. These Terms & Conditions outline the rules and regulations for the use of KANAIYA PRODUCTION HOUSE website and services.By accessing this website, you accept these Terms & Conditions in full. Do not continue to use KANAIYA.CO if you do not agree with all of the terms stated on this page.KANAIYA PRODUCTION HOUSE operates completely online. By using this website, you acknowledge and agree that all services, communication, purchases, and support are managed digitally through our online platform only.

1. Definitions

In these Terms & Conditions:
  • Company refers to KANAIYA PRODUCTION HOUSE
  • Website refers to KANAIYA.CO
  • User refers to any person who accesses or uses our website
  • Services refers to products, digital services, and offerings provided through our website

2. Acceptance of Terms

By accessing or using KANAIYA.CO, you confirm that:
  • You are at least 18 years old or using the website under parental supervision.
  • You agree to comply with these Terms & Conditions.
  • You agree to use this website only for lawful purposes.
If you do not agree with these terms, you must not use this website.

3. Online-Only Business

KANAIYA PRODUCTION HOUSE operates fully online.All communication, account access, order processing, support, purchases, and service delivery are handled digitally through our official website and approved online communication channels only.We do not provide offline transactions, offline support, or physical in-person business services unless explicitly stated.

4. User Accounts & WhatsApp Login

To access certain features of our website, users may be required to log in using WhatsApp Login, which is the primary supported sign-in method on KANAIYA.CO.By logging in with WhatsApp, you agree that:
  • You are using your own authorized WhatsApp account and registered mobile number.
  • The mobile number used for login belongs to you and remains active.
  • You are responsible for maintaining access to your mobile device and WhatsApp account.
  • You are responsible for keeping any One-Time Password (OTP) confidential and must not share it with anyone.
  • You will not attempt unauthorized access to another user’s account.
  • We are not responsible for issues caused by unauthorized access resulting from your negligence, compromised mobile device, SIM swap, compromised WhatsApp account, or misuse of OTP credentials.

5. Purchases & Payments

By making a purchase on KANAIYA.CO, you agree that:
  • You will provide accurate billing and payment details.
  • You are authorized to use the selected payment method.
  • All payments must be completed before order processing begins.
  • Prices and availability may change without prior notice.
  • Orders may be refused or canceled in cases of fraud, misuse, or suspicious activity.
All payments are processed securely through third-party payment providers. We do not directly store sensitive payment credentials such as full card numbers, CVV, banking passwords, or UPI PINs.

6. Order Processing

After successful payment:
  • Your order will be reviewed and processed digitally.
  • Service delivery timelines may vary depending on the purchased product or service.
  • Users are responsible for providing accurate information required for order completion.
  • Delays caused by incomplete or incorrect customer information are the customer’s responsibility.
KANAIYA PRODUCTION HOUSE reserves the right to reject or cancel orders when necessary.

7. Refund & Cancellation

Refunds and cancellations are subject to the nature of the purchased product or service.
  • Digital products or completed services may not be eligible for refund once delivered.
  • Orders may only be canceled before processing begins.
  • Refund requests are reviewed on a case-by-case basis.
  • Transaction charges or payment gateway fees may be non-refundable where applicable.
KANAIYA PRODUCTION HOUSE reserves the right to approve or deny refund requests at its sole discretion.

8. Intellectual Property

Unless otherwise stated, all content on KANAIYA.CO is the property of KANAIYA PRODUCTION HOUSE, including but not limited to:
  • Website design
  • Branding
  • Logos
  • Graphics
  • Text content
  • Digital assets
  • Service materials
You may not copy, reproduce, republish, distribute, or commercially exploit any material from this website without prior written permission.

9. Prohibited Use

You agree not to use this website to:
  • Violate any laws or regulations.
  • Submit false or misleading information.
  • Attempt unauthorized access to systems or accounts.
  • Disrupt website functionality or security.
  • Use the website for fraudulent purposes.
  • Copy, scrape, or misuse website content without permission.
Any misuse may result in account suspension, legal action, or permanent access restriction.

10. Third-Party Services

Our website may integrate third-party services such as:
  • WhatsApp Login / WhatsApp Authentication
  • OTP Verification Services
  • Payment gateways
  • Hosting providers
  • Analytics tools
  • Security services
We are not responsible for the policies, practices, service interruptions, or security measures of third-party providers. Users are encouraged to review their respective Terms of Service and Privacy Policies.

11. Limitation of Liability

KANAIYA PRODUCTION HOUSE shall not be held liable for:
  • Temporary website downtime.
  • Technical interruptions.
  • Payment gateway failures.
  • Third-party service disruptions.
  • Data loss caused by external systems.
  • Delays beyond our reasonable control.
All services are provided on an “as available” and “as is” basis without warranties of any kind unless explicitly stated.

12. User Responsibility

Users are responsible for:
  • Maintaining the confidentiality of their WhatsApp account, registered mobile number, and OTPs used for authentication.
  • Providing accurate purchase and contact information.
  • Ensuring lawful use of our website.
  • Reviewing service details before purchase.
KANAIYA PRODUCTION HOUSE is not responsible for losses caused by user negligence, false information, unauthorized use of personal accounts, or sharing of OTPs.

13. Termination of Access

We reserve the right to suspend, restrict, or terminate access to our website or services at any time without prior notice if:
  • These Terms are violated.
  • Fraudulent activity is suspected.
  • Abuse or misuse is detected.
  • Required by law or legal authority.

14. Changes to Terms

KANAIYA PRODUCTION HOUSE may revise these Terms & Conditions at any time without prior notice.Updated Terms will be posted on this page and become effective immediately upon publication.Users are encouraged to review this page periodically.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Rajkot, Gujarat, India.

16. Contact Information

For any questions regarding these Terms & Conditions, please contact:KANAIYA PRODUCTION HOUSE Website: https://kanaiya.co Phone: +91 84600 68379 Email: support@kanaiya.co
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